Your AI assistant just lied, and the lawsuit is on you
Thinking of letting ChatGPT handle the heavy lifting at work? Don't be surprised when the bill for its hallucinations hits your own wallet.
We've all been there: asking ChatGPT or some specialized tool to draft a summary because we're tired. But here is the wake-up call: when the AI decides to invent fake court cases or make up legal precedents, the courts aren't blaming OpenAI or Google. They’re looking at you.
Take the lawyer who got caught citing nonexistent cases in tax court. Or Deloitte having to refund government fees because their report was full of imaginary quotes. Even Air Canada learned the hard way that when their bot promises a policy that doesn't exist, they have to pay the customer. The law doesn't care if the robot was hallucinating; it cares that a professional relied on it without checking.
We are currently in a wild west where most companies don't even have an AI policy, let alone training. It turns out, NIST even has a fancy name for this—'confabulation'—which is just a polite way of saying the machine is lying to your face while sounding perfectly confident.
Passing the buck to an algorithm isn't a valid legal defense.
Source: The Conversation
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